ZYBrowser User Service Agreement

Effective Date: June 6, 2026

Welcome to use ZYBrowser services. This User Service Agreement (hereinafter referred to as the “Agreement”) is entered into between you and Qingdao Zhongyi Technology Co., Ltd. (hereinafter referred to as “Zhongyi Technology”, “we”, “us”, or “our”) regarding your access to, registration for, login to, download, installation, and use of ZYBrowser-related products and services.

The term “ZYBrowser Services” as used in this Agreement includes, but is not limited to, the ZYBrowser client software, official website, web version, account system, team collaboration features, browser environment configuration, automation capabilities, data synchronization, technical support, help documentation, promotional pages, and other related features and services that we may provide or update from time to time.

Please carefully read and fully understand all contents of this Agreement before using the Services, especially the provisions regarding prohibited activities, account handling, fees and refunds, disclaimers, limitation of liability, privacy and data protection, applicable law, and dispute resolution. By checking the box, clicking to confirm, registering, logging in, downloading, installing, accessing, or actually using the Services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with any part of this Agreement, please immediately stop registering, downloading, installing, accessing, or using the Services.

I. Account Registration and Use

1.1

You shall have full civil capacity, or have obtained lawful authorization from your legal representative, guardian, or organization before using the Services. If you use the Services on behalf of an enterprise, organization, or other entity, you represent and warrant that you have the authority to accept this Agreement on behalf of such entity and bind such entity to this Agreement.

1.2

When registering, verifying, purchasing, or using the Services, you shall provide true, accurate, complete, lawful, and valid information in accordance with the instructions provided on the relevant pages, and shall update such information promptly when changes occur.

Any loss, liability, or service restriction caused by your failure to provide true, accurate, complete information or failure to update such information in a timely manner shall be borne solely by you.

1.3

You shall properly safeguard your account, password, verification codes, keys, team member permissions, browser environments, cookies, local storage, configuration files, proxy configurations, and other login credentials.

Any operation performed through your account or an account authorized by you shall be deemed to be an act performed by you or your authorized party, and you shall bear corresponding responsibilities.

If you discover that your account has been stolen, misused, accessed abnormally, or faces security risks, you shall immediately change your password and notify us.

1.4

Without our written consent, you shall not rent, lend, sell, transfer, gift, share accounts, subscription plans, authorization codes, API permissions, or other service rights.

You shall also not provide the Services to any third party through resale, distribution, unauthorized sales, plug-ins, cracking, secondary packaging, or other unauthorized methods.

1.5

To ensure account security, transaction security, platform compliance, and service stability, we have the right to verify or request supplementary materials regarding your account, orders, payments, usage scenarios, identity information, enterprise qualifications, contact information, intended usage, and other relevant information based on applicable laws and regulations, regulatory requirements, risk control policies, or business needs.

If you refuse to provide required information, provide false materials, fail verification, or present obvious risks, we have the right to restrict, suspend, or terminate all or part of the Services provided to you.

II. Service Content and Usage Boundaries

2.1

ZYBrowser is designed to provide technical capabilities for lawful and compliant scenarios, including but not limited to cross-platform account management, browser environment isolation, team collaboration, testing and debugging, privacy protection, and data security management.

You acknowledge and agree that the Services are merely technical tools and do not constitute any guarantee regarding third-party platform accounts, traffic, transactions, rankings, reviews, verification results, payments, proxy resources, network resources, or business outcomes.

2.2

When using the Services to access, register, log in to, operate, or manage any third-party website, application, platform, or system, you shall simultaneously comply with applicable laws and regulations, this Agreement, third-party platform rules, industry standards, business ethics, and agreements between you and such third parties.

Any consequences arising from your violation of third-party rules or applicable laws and regulations, including but not limited to account restrictions, bans, freezing, removal, claims, penalties, or other consequences, shall be solely borne by you.

2.3

Unless expressly promised by us in the relevant pages or agreements, the Services do not guarantee that any browser environment, fingerprint parameters, network environment, automation workflow, or team configuration will successfully pass detection, review, risk control, verification, or restriction measures implemented by any third-party platform.

You shall not use the Services to evade, bypass, damage, or interfere with any security, risk control, anti-cheating, anti-fraud, identity verification, content review, or transaction protection mechanisms lawfully established by third-party platforms.

2.4

We may, based on product planning, operational security, compliance requirements, technological upgrades, or business arrangements, add, modify, suspend, or terminate service functions, versions, pricing, subscription plans, usage limits, API policies, storage policies, and system rules.

We may notify you through the official website, client software, web version, internal messages, SMS, email, or other reasonable methods.

III. Prohibited Activities and Compliance Requirements

3.1

You undertake to use the Services only for lawful, legitimate, and necessary purposes, and shall not use the Services to engage in, assist, conceal, facilitate, or induce any illegal, infringing, disruptive, unethical, or otherwise improper activities that violate applicable laws, regulations, public order, or good morals.

3.2

You shall not use the Services to engage in any of the following activities:

3.2.1

Violating the laws and regulations of the People's Republic of China, regulatory requirements, departmental rules, judicial interpretations, administrative orders, industry standards, or applicable laws in your jurisdiction;

3.2.2

Engaging in telecommunications fraud, online gambling, money laundering, illegal payment settlement, pyramid schemes, illegal fundraising, fraudulent investment activities, illegal virtual currency transactions, cash-out activities, money laundering schemes, illicit financial activities, or other illegal or high-risk activities;

3.2.3

Creating, copying, publishing, distributing, or trading content containing illegal, infringing, obscene, pornographic, gambling-related, violent, terrorist, drug-related, firearm-related, prohibited goods-related, false advertising, false information, malicious marketing, rumors, or other harmful information;

3.2.4

Impersonating any individual, organization, platform, customer service representative, merchant, official personnel, or other entity to conduct deception, inducement, phishing, fraud, false promises, fraudulent after-sales services, fake recruitment, fake prize activities, fake charity activities, or other deceptive conduct;

3.2.5

Unauthorized access, control, scanning, probing, attacking, intruding into, interfering with, or damaging any network, system, server, account, database, interface, application, or security protection mechanism;

3.2.6

Conducting or assisting in credential stuffing, database theft, brute-force attacks, batch registration, bulk login attempts, malicious verification, CAPTCHA cracking, SMS bombing, email bombing, account farming, account trading, account theft, account takeover, or similar activities;

3.2.7

Without authorization, collecting, scraping, purchasing, selling, exchanging, disclosing, processing, or using personal information, account information, transaction information, private data, trade secrets, or other protected data;

3.2.8

Using scripts, plugins, automation tools, group control systems, APIs, or other methods to conduct traffic manipulation, fake orders, fake likes, fake followers, fake reviews, fake favorites, fake views, fake clicks, fake downloads, fraudulent transactions, fake interactions, traffic cheating, advertising fraud, ranking manipulation, or other unfair competition activities;

3.2.9

Evading, bypassing, defeating, interfering with, or attempting to circumvent third-party platforms' identity verification, real-name authentication, risk control, anti-cheating, anti-fraud, content moderation, access restrictions, geographic restrictions, account restrictions, payment restrictions, or security policies;

3.2.10

Using the Services to create, control, or trade third-party platform accounts in bulk for purposes including fraud, harassment, spam, malicious marketing, deceptive traffic acquisition, infringement, counterfeit sales, abuse of promotions, subsidy exploitation, arbitrage, web scraping, or other violations of platform rules;

3.2.11

Without lawful authorization, simulating, forging, modifying, hiding, stealing, or abusing device information, browser fingerprints, network addresses, geographic locations, identity information, authentication information, payment information, enterprise information, or other identifying information;

3.2.12

Selling, renting, lending, sharing, distributing, or otherwise transferring browser environments, cookies, login sessions, account credentials, automation scripts, fingerprint configurations, API keys, team permissions, or other content generated or stored through the Services that may create security risks;

3.2.13

Uploading, distributing, running, or storing files, code, or links containing viruses, trojans, worms, backdoors, mining programs, ransomware, malicious scripts, malicious plugins, cracking tools, attack tools, or other content harmful to network security;

3.2.14

Conducting reverse engineering, decompilation, disassembly, cracking, authorization bypass, removal of copyright notices, modification of the client software, unauthorized plugin loading, API abuse, illegal packet interception, copying of core functions, or development of competing products based on the Services;

3.2.15

Interfering with the normal operation of the Services in any manner, including but not limited to malicious resource consumption, abnormal concurrent requests, bypassing subscription limits, avoiding billing rules, attacking servers, damaging data integrity, or affecting other users' normal use;

3.2.16

Using the Services to infringe upon others' reputation rights, portrait rights, name rights, privacy rights, personal information rights, intellectual property rights, trade secrets, contractual rights, or other legitimate rights and interests;

3.2.17

Using the Services in scenarios that may harm national security, public safety, public health, financial security, platform security, data security, protection of minors, or other public interests;

3.2.18

Any other conduct that we reasonably determine, based on applicable laws and regulations, regulatory requirements, third-party complaints, platform rules, transaction security, user safety, or risk control assessments, to involve illegal activities, infringement, fraud, abuse, or significant risks.

3.3

If we discover or reasonably suspect that you have engaged in any of the above activities, or if we receive complaints, reports, notices, investigation requests, or cooperation requests from regulatory authorities, judicial authorities, administrative authorities, rights holders, third-party platforms, payment institutions, cybersecurity organizations, other users, or the public, we have the right to take necessary measures without prior notice, including but not limited to:

issuing risk warnings;
requesting explanations or supporting documents;
restricting functions;
suspending login access;
limiting team member permissions;
deleting or isolating prohibited content;
freezing accounts or balances;
suspending or terminating Services;
canceling orders;
refusing refunds;
preserving evidence;
reporting to relevant authorities;
cooperating with investigations;
providing necessary information to affected parties or rights holders;
pursuing legal liability.

3.4

You shall independently bear all responsibilities arising from your illegal activities, violations, infringement, breach of contract, or improper use of the Services.

If such actions cause complaints, claims, penalties, losses, or expenses to us, our affiliates, partners, employees, customers, or other users, you shall compensate us and hold us harmless from any resulting damages.

IV. User Content and Data Security

4.1

Browser environments, account tags, notes, proxy configurations, cookies, local storage, extensions, scripts, files, team member information, customer information, business data, and other content created, imported, uploaded, stored, synchronized, shared, or used by you through the Services shall be obtained from lawful sources, used lawfully, and supported by sufficient authorization.

You shall be solely responsible for such content.

4.2

You shall not upload, store, synchronize, or share any content that violates laws, infringes rights, contains malicious code, is false or misleading, threatens cybersecurity, or infringes the legitimate rights and interests of third parties.

We have the right, based on applicable laws, regulatory requirements, complaints, reports, risk control policies, or system security needs, to review, restrict, delete, block, isolate, or otherwise handle such content.

4.3

You shall independently back up important data and properly configure team permissions, environment permissions, member roles, login protection, and security settings.

Any data loss, leakage, damage, inability to access data, or business interruption caused by your deletion, improper operation, inappropriate permission settings, account theft, credential sharing, third-party platform restrictions, local device failures, network failures, or force majeure events shall be borne by you, except as otherwise required by applicable laws.

4.4

To ensure service security, troubleshoot issues, prevent fraud, perform contractual obligations, provide customer support, cooperate with regulatory requirements, and improve our Services, we may record and retain necessary information such as login records, operation logs, device information, network information, order information, risk control information, crash logs, and service usage data in accordance with applicable laws.

We will process your personal information and related data in accordance with applicable laws and our Privacy Policy.

V. Fees, Subscription Plans and Refunds

5.1

The fees, subscription plans, included features, permission levels, service periods, concurrency limits, environment limits, member limits, storage capacity, API quotas, promotional activities, renewal rules, and pricing of the Services shall be subject to the information displayed on the purchase page, order confirmation, separate agreements between the parties, or official announcements at the time of purchase.

5.2

Before purchasing the Services, you shall carefully confirm the subscription plan details, applicable scope, system requirements, functional limitations, service period, invoice policies, and refund conditions.

Once payment is completed, you shall be deemed to have confirmed the order information and agreed to use the Services in accordance with the applicable rules.

5.3

Unless otherwise provided by applicable laws and regulations, expressly promised on the relevant pages, or separately agreed in writing by the parties, software licenses, virtual services, membership plans, value-added features, customized services, and technical support services shall not be eligible for unconditional refunds once they have been activated, consumed, delivered, or have resulted in resource allocation or usage.

If you are unable to use the Services due to your violation of this Agreement, suspected illegal activities, risk control measures, account restrictions, third-party platform bans, or your own reasons, we shall not be responsible for refunds.

5.4

If the Services experience a material failure confirmed by us and such failure cannot be resolved within a reasonable period, resulting in your inability to use the purchased core features normally, you may submit a refund or compensation request according to the procedures published by the platform.

We will handle such requests based on the cause of the failure, impact scope, actual usage, remaining service period, order records, and applicable laws and regulations.

5.5

After purchasing the Services, you shall not request refunds or compensation based on reasons including but not limited to:

illegal or improper use;
results of third-party platform actions;
failure to achieve expected business benefits;
account operation performance;
third-party proxy or network service issues;
conflicts with third-party software;
personal device problems;
insufficient understanding of product functions;

unless otherwise required by applicable laws and regulations.

VI. Identity Verification, KYC and Risk Control

6.1

To fulfill obligations related to cybersecurity, anti-fraud, anti-money laundering, data security, taxation, payment compliance, consumer protection, regulatory cooperation, and platform governance, we have the right to require you to complete necessary verification procedures depending on the service scenario, including:

mobile phone verification;
email verification;
identity verification;
enterprise verification;
usage purpose declaration;
payment entity verification;
order review;
other necessary KYC and risk control procedures.

6.2

You shall ensure that all verification materials provided are true, lawful, and valid.

You shall not impersonate, steal, purchase, sell, rent, lend, forge, or alter another person's identity, enterprise qualifications, contact information, payment accounts, or other verification materials.

If you violate this provision, we have the right to refuse service, restrict your account, cancel orders, freeze balances, refuse refunds, and cooperate with relevant authorities in accordance with applicable laws.

6.3

We have the right to conduct risk assessments based on factors including:

account activities;
order information;
login environments;
usage frequency;
feature usage;
complaints or reports;
third-party notifications;
judicial or administrative investigations;
payment risks;
data security risks.

We may implement different levels of risk control measures.

Such measures may affect your account login, feature availability, order fulfillment, fund settlement, or data access.

VII. Intellectual Property Rights

7.1

The intellectual property rights relating to ZYBrowser, including but not limited to the software, websites, web version, interface designs, source code, technical architecture, databases, documentation, trademarks, logos, graphics, audio and video materials, page layouts, product names, service names, and other content, shall belong to Zhongyi Technology or the relevant rights holders in accordance with applicable laws.

7.2

Without prior written permission from us or the relevant rights holders, you shall not:

copy;
modify;
translate;
adapt;
rent;
lend;
sell;
distribute;
mirror;
scrape;
separate;
reverse engineer;
decompile;
disassemble;
crack;
develop derivative works;
publicly display;
publicly distribute;
or otherwise use

any content, technology, or technical achievements contained in the Services.

7.3

Except as otherwise required by laws and regulations or agreed separately between the parties, the rights and interests of business data legally created or imported by you through the Services shall remain with you or the original rights holders.

You authorize us to process such data only within the necessary scope for providing, maintaining, protecting, improving the Services, and fulfilling legal obligations.

VIII. Privacy and Personal Information Protection

8.1

We value the protection of personal information and data security.

We will collect, use, store, process, transmit, provide, disclose, and delete your personal information in accordance with applicable laws, regulations, and our published Privacy Policy.

8.2

When you use functions including team collaboration, environment synchronization, remote login, data import/export, plugins, automation, and customer support, such functions may involve personal information, account information, business data, or sensitive information belonging to you or third parties.

You shall ensure that you have obtained lawful authorization and implemented necessary protection measures.

You shall not use the Services to unlawfully process other people's personal information.

8.3

Where judicial authorities, administrative authorities, regulatory agencies, cybersecurity organizations, third-party platforms, payment institutions, or rights holders lawfully request cooperation, evidence collection, complaint handling, or risk management measures, we have the right to cooperate and provide necessary information within the scope permitted by applicable laws.

IX. Service Changes, Interruption and Termination

9.1

Due to system maintenance, version upgrades, server adjustments, network failures, carrier failures, third-party service interruptions, equipment failures, cyberattacks, malicious attacks, regulatory requirements, judicial or administrative orders, force majeure events, or other reasonable circumstances, the Services may experience interruptions, delays, data synchronization issues, restricted functionality, or temporary unavailability.

We will make reasonable efforts to minimize the impact; however, we shall not be liable for indirect losses or liabilities beyond the scope required by applicable laws.

9.2

If you violate this Agreement, applicable laws and regulations, platform rules, or present security risks, we have the right to take measures based on the severity of the circumstances, including but not limited to:

restricting access;
suspending services;
freezing accounts;
terminating services;
canceling accounts;
deleting or isolating content;
refusing further transactions.

After termination of the Services, you shall remain responsible for fees incurred before termination, breach of contract liabilities, infringement liabilities, and legal responsibilities.

9.3

You may apply for account cancellation or discontinue use of the Services according to the procedures published by the platform.

Before cancellation or termination, you shall independently back up necessary data and handle any outstanding matters.

After account cancellation or termination of the Services, we will process relevant data in accordance with applicable laws, except where retention is required by law or necessary for dispute resolution, law enforcement cooperation, or security audits.

X. Third-Party Services and External Links

10.1

The Services may involve third-party websites, platforms, applications, plugins, extensions, proxy services, network services, payment services, cloud services, mapping services, analytics services, or other third-party products.

Such third-party services are operated and managed by their respective providers. Your use of third-party services shall comply with their applicable agreements, rules, and privacy policies.

10.2

We do not guarantee or assume responsibility for the legality, security, accuracy, stability, availability, review results, account status, transaction results, or data processing practices of any third-party services.

Any disputes or losses arising from third-party services or your relationship with third parties shall be resolved independently between you and the relevant third party.

XI. Disclaimer and Limitation of Liability

11.1

You understand and agree that ZYBrowser is a tool-based service designed for lawful and compliant scenarios.

We do not participate in, endorse, authorize, or support any illegal, infringing, fraudulent, cheating, malicious marketing, or other improper activities conducted through the Services.

11.2

To the maximum extent permitted by applicable laws, we do not make any express or implied warranties regarding the following matters:

the Services fully meeting your specific requirements;
uninterrupted, error-free, vulnerability-free, or risk-free operation of the Services;
any browser configuration, fingerprint, environment, automation workflow, network status, or usage method being accepted by any third-party platform;
obtaining any specific commercial benefits, account security outcomes, approval results, ranking results, traffic results, or transaction results through the Services.

11.3

Any complaints, reports, penalties, claims, lawsuits, arbitration proceedings, investigations, losses, or expenses arising from:

your use of the Services;
use by persons authorized by you;
violation of this Agreement;
violation of laws and regulations;
infringement of third-party rights;
violation of third-party platform rules;
use of third-party services;

shall be solely borne by you.

If we suffer losses as a result, we have the right to seek compensation from you.

11.4

To the extent permitted by applicable laws, we shall not be liable for any:

indirect losses;
consequential losses;
punitive damages;
special damages;
loss of expected benefits;
business interruption losses;
loss of profits;
loss of reputation;
data loss;
third-party claims;
account suspension or banning;
order losses;
operational losses;
or any other non-direct losses.

11.5

Unless otherwise required by mandatory provisions of applicable laws, our total liability for compensation under this Agreement and the Services shall not exceed the service fees actually paid by you to us for the relevant service within the twelve (12) months prior to the occurrence of the dispute.

If the service period is less than twelve (12) months, the maximum liability shall be limited to the actual amount paid by you.

XII. Agreement Updates and Notifications

12.1

We have the right to modify this Agreement based on applicable laws and regulations, regulatory requirements, business development, product adjustments, risk control needs, or operational requirements.

The updated Agreement will be published or notified through the official website, client software, web version, internal messages, SMS, email, or other reasonable methods.

12.2

After the Agreement is updated, your continued use of the Services shall be deemed as your acknowledgment, understanding, and acceptance of the updated Agreement.

If you do not agree with the updated content, you shall immediately stop using the Services.

12.3

You shall ensure that the mobile phone number, email address, contact address, enterprise contact person, WeChat account, or other contact information provided during registration or verification is true, accurate, valid, and updated in a timely manner.

Any notice sent by us to the contact information you provided or recorded on the platform shall be deemed effectively delivered.

XIII. Applicable Law and Dispute Resolution

13.1

The formation, validity, performance, interpretation, modification, termination, and dispute resolution of this Agreement shall be governed by the laws and regulations of the People's Republic of China, without regard to conflict of law principles.

13.2

Any dispute arising from this Agreement or the Services shall first be resolved through friendly negotiation between the parties.

If negotiation fails, either party may file a lawsuit with the competent people's court located at the domicile of Qingdao Zhongyi Technology Co., Ltd.

13.3

If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, the validity of the remaining provisions shall not be affected.

Section headings are provided for convenience only and shall not affect the interpretation of the provisions.

XIV. Contact Us

If you have any questions regarding this Agreement, account security, payment orders, data processing, infringement complaints, illegal activity reports, or use of the Services, please contact us through the customer service channels published on the official ZYBrowser website, client software, or web version.

To improve processing efficiency, you shall provide necessary identity information, account information, order information, issue descriptions, and relevant supporting materials.